MGM Resorts
said its hotels and casinos were back to normal operations Wednesday 10 days after it first reported a cyberattack on its computer systems.
However, the casino operator said digital room keys and mobile check-in remained unavailable, and it is still issuing physical keys to guests. Customers also complained that they were unable to make hotel bookings through the MGM app, and the company said it was working to resolve the issue.
MGM’s (ticker: MGM) recovery from the cyberattack did little to boost the stock, which fell 1.1% Wednesday and was 0.5% lower in premarket trading Thursday. The shares have fallen 11.4% since Sept. 11, when it said it identified the attack.
“We are pleased that all of our hotels and casinos are operating normally. Our amazing employees are ready to help guests with any intermittent issues,” MGM said in a post on X, formerly Twitter, late Wednesday.
Caesars Entertainment
(CZR) was also recently hit by a cyberattack, which it disclosed in a filing last week. The company paid roughly half of the $30 million ransoms demanded by hackers, The Wall Street Journal.
Caesars said it has incurred, and may continue to incur, costs related to the attack including “expenses to respond to, remediate, and investigate” the incident. The stock has fallen 9.2% so far in September, as of Wednesday’s close.
Write to Callum Keown at [email protected]
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