ServiceNow, Inc. (NOW) Wells Fargo 8th Annual TMT Summit Conference (Transcript)

ServiceNow, Inc. (NYSE:NOW) Wells Fargo 8th Annual TMT Summit Conference December 4, 2024 3:00 PM ET

Company Participants

Gina Mastantuono – CFO

Conference Call Participants

Michael Turrin – Wells Fargo Securities

Michael Turrin

We are going to get started with. Let’s become one of my favorite annual traditions post-Thanksgiving keynote with Gina Mastantuono, CFO, ServiceNow. Thank you for making time at the Wells Fargo TMT summit. I’m Michael Turrin the software analyst here, and looking forward to the conversation.

Gina Mastantuono

Thank you so much, Michael, for having me. And yes, it’s quite nice to come to Terrane. Of course, Thanksgiving and the sun finally came out today. It’s always nice.

Michael Turrin

We had a video of it in the background, because we can’t see the ocean through the doors right now. So, there’s a lot to talk about given the time of year and just the strong position of ServiceNow. But before we get into some of the more specific questions, maybe we can just speak to the most recent earnings report, 3Q another set of consistent results for ServiceNow. We appreciate it has not been the easiest environment that the company has managed to present this just stable execution pattern for some time. How would you characterize Q3? What are the conversations like coming out of that? And maybe we can use that as a jumping off point.

Gina Mastantuono

Yes, great. Happy to. So Q3, really, really pleased with another quarter of just really, really strong execution across the board. We beat top line guide, bottom line guide by a good amount. And a few things that I called out on the earnings call. And then I’ll just reiterate despite an uncertain macro that has continued. And I got this question a lot, did we see a shift in Q3 in the macro? I’d say it wasn’t and isn’t

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